Our products have been proven for over thirty years because they actually work. Most people start to see results within a few days, fantastic results in about a week and full results within one month. Depending on the condition of your skin, it may take a little longer. We are confident that PerfecTone will work great for you and provide amazing results.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Caution for returning international orders: Shipments marked "return to sender" or "refused" are seldom delivered to AP & L Holdings and PerfecTone and as such we are not able to refund such orders.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged with proof. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 11 Montfort Street, Nassau, Bahamas, P.O. Box: N-9973.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.
To return your product, you should mail your product to: 11 Montfort Street, Nassau, Bahamas, P.O. Box: N-9973.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
It is recommended that you should consider using a trackable shipping service or purchasing shipping insurance when returning any item. We don’t guarantee that we will receive your returned item.
If you refuse a package that you have ordered we will not be able to credit you for the items.